1. Scope and Overview
This Privacy Policy applies to information we collect through the Beentu AI platform, including our website, applications, tools, support channels, billing flows, and any related services that link to this Policy.
By using Beentu AI, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, you should not use the platform.
2. Information We Collect
We may collect the following categories of information:
Information you provide directly
- Account details such as name, email address, password, organization name, and profile information.
- Content you upload, enter, submit, or generate through the platform, including text, documents, prompts, templates, citations, and related materials.
- Payment and billing details if you purchase a subscription or paid feature.
- Communications you send to us, including support requests, feedback, and inquiries.
Information collected automatically
- Device information such as browser type, operating system, device identifiers, language preferences, and IP address.
- Usage data such as feature interactions, session activity, page views, time spent, and error logs.
- Diagnostic and performance data used to maintain, secure, and improve the platform.
Information from third parties
- Authentication providers, payment processors, analytics providers, cloud services, and other service partners.
- Public or institutional sources where relevant to services such as journal recommendations, document processing, or academic workflows, subject to applicable law and permissions.
3. How We Use Information
We may use collected information to:
- Provide, operate, and maintain the platform.
- Process user input and generate outputs requested through the service.
- Improve performance, usability, safety, and reliability.
- Authenticate users and manage accounts.
- Process billing, subscriptions, and customer support requests.
- Monitor usage, prevent abuse, and protect platform integrity.
- Personalize the user experience and recommend relevant features.
- Comply with legal obligations and enforce our Terms of Service.
4. How We Process Content
Beentu AI may process content you upload or submit in order to provide the tools you request, such as writing assistance, editing, rewriting, summarization, document understanding, citation support, or integrity checks. We may temporarily store, analyze, transform, or reproduce your content as needed to deliver the service.
We may also retain logs, outputs, and metadata for security, product improvement, debugging, billing, or compliance purposes, subject to applicable law and our retention practices.
You are responsible for ensuring that you have the rights and authority to submit any content into the platform.
5. AI and Automated Processing
Some features of Beentu AI use automated systems, including machine learning or AI-based processing, to generate suggestions, analysis, summaries, rewrites, comparisons, or structured outputs.
Automated outputs may be incomplete, inaccurate, or unsuitable for your specific use case. You remain responsible for reviewing and validating any output before relying on it, publishing it, or submitting it.
6. How We Share Information
We may share information in the following circumstances:
- Service providers: We may share information with trusted service providers that help us operate the platform, such as cloud hosting, storage, analytics, customer support, payment processing, authentication, and security providers.
- Business transfers: If Beentu AI is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.
- Legal and safety reasons: We may disclose information when we believe it is necessary to:
- Comply with law, regulation, subpoena, court order, or government request.
- Enforce our Terms of Service or other policies.
- Detect, prevent, or address fraud, abuse, security issues, or technical problems.
- Protect the rights, property, or safety of Beentu AI, our users, or others.
- At your direction: We may share information when you instruct us to do so or when you choose to connect a third-party service or export content outside the platform.
7. Data Retention
We retain personal information and content only for as long as reasonably necessary to provide the platform, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.
Retention periods may vary depending on the type of information, the nature of the account, legal requirements, and operational needs. When data is no longer needed, we may delete, de-identify, or anonymize it in accordance with our policies and applicable law.
8. Data Security
We use administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security, and you are responsible for taking appropriate precautions to protect your account credentials and devices.
8.1 Certifications & Compliance
Beentu AI is committed to maintaining internationally recognized standards for information security, quality management, artificial intelligence governance, and language service quality. Our operational processes, technology infrastructure, and service delivery are designed in alignment with globally accepted best practices to ensure trust, reliability, and responsible innovation.
Artificial Intelligence Management (AIMS)
Follows principles for responsible AI development, deployment, governance, transparency, risk management, ethical considerations, and human oversight.
Information Security (ISMS)
Implements administrative, technical, and organizational safeguards protecting confidentiality, integrity, and availability of personal and research data.
Quality Management System (QMS)
Emphasizes continual improvement, operational excellence, standardized workflows, customer satisfaction, and consistent service delivery.
Post-Editing Machine Translation
Supports high-quality workflows combining advanced AI capabilities with qualified human review to ensure linguistic accuracy and academic quality.
Continuous Compliance: Our security, privacy, AI governance, and quality controls are regularly audited and continuously improved to align with global standards.
9. Cookies and Similar Technologies
We may use cookies, pixels, local identifiers, and similar technologies to operate the platform, remember preferences, analyze performance, and improve user experience.
You may be able to control cookies through your browser or device settings. Some features may not function properly if cookies or similar technologies are disabled.
10. Your Rights and Choices
Depending on your location and applicable law, you may have rights related to your personal information, including the right to:
- Access your information.
- Correct inaccurate information.
- Delete certain information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Request portability of certain data.
- Appeal or complain to a regulator, where applicable.
To exercise these rights, you may contact us using the details in the Contact section below. We may need to verify your identity before responding to a request.
11. International Data Transfers
Beentu AI may process and store information in countries other than the one in which you live. Where required by law, we take steps designed to protect cross-border transfers using appropriate legal mechanisms or safeguards.
12. Children's Privacy
Beentu AI is not intended for children who are below the minimum age required to consent to the processing of personal data in their jurisdiction. We do not knowingly collect personal information from children without appropriate legal authorization.
If you believe a child has provided personal information to us without proper authorization, please contact us so we can take appropriate action.
13. Third-Party Services and Links
Our platform may contain links to third-party websites, services, or integrations. We are not responsible for the privacy practices, content, or security of those third parties. When you interact with third-party services through Beentu AI, their own terms and privacy policies may apply.
14. Marketing Communications
Where permitted by law, we may send you product updates, feature announcements, and other communications related to Beentu AI. You may opt out of promotional emails by following the unsubscribe instructions in those messages or by contacting us directly.
Even if you opt out of promotional communications, we may still send you important service-related notices, such as account alerts, billing notices, policy updates, or security messages.
15. Changes to This Policy & Standards
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or services. When we make material changes, we will provide notice as required by law.
The updated version will become effective on the date stated at the top of the policy. Your continued use of Beentu AI after the effective date means you accept the updated Policy.
15.1 Platform Standards & Compliance
Beentu AI is committed to operating its platform in accordance with internationally recognized standards for quality management, information security, responsible artificial intelligence, and language services.
16. Region-Specific Rights
If you are located in a jurisdiction with specific privacy laws, additional rights or disclosures may apply to you. These may include rights related to access, deletion, correction, objection, portability, and consent withdrawal.
Where required, we will provide supplemental notices or region-specific disclosures to describe how your rights apply under local law.
17. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Beentu AI Privacy Team
Support Email: support@beentu.ai